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  #1  
Old 01-23-2013, 08:10 AM
honorary chi
 
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Default ziwipeak venison & fish

I was just wondering if my bag of ziwipeak might be off, he has had this flavour before in the past and ate it fine. He has just finished a bag of lamb so decided to rotate back to venison & fish but I'm noticing an incrediably strong odour from the venison and fish, even with the bag closed, it's like a sickly salmon oil smell it's disgusting and he isn't touching it at all.

Is this smell normal? I don't recall it ever being like this at all, infact I found the lamb very smelly compared to what I rememebr my previous bag of venison& fish being.
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  #2  
Old 01-23-2013, 08:26 AM
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Default ziwipeak venison & fish

Possibly, I take it it has just been opened? I would contact the company and see if you can get it replaced. Have they changed any of their ingredients since the last batch you bought? X


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  #3  
Old 01-23-2013, 08:30 AM
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yep arrived yesterday, opened this morning.
I don't know if I can get a refund for food, i don't know? I'm not having a good month with shopping! so many returns w/ dysfunctional items
It's just so expensive for it to go to waste if there is indeed something wrong with it, I have contacted them about it though. I only bought it because my raw supplier is being unreliable

I'm not aware of any ingrediant changes but certaintly isn't the quality that I remember at all, very strong fish oil smell that lingers outside the bag and it is very tough.
Date on it is april 2013 which isn't very long, but I know ziwipeak doesn't have a long shelf life, but idk about unopened bags?

Last edited by heartagram; 01-23-2013 at 08:40 AM.
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Old 01-23-2013, 09:57 AM
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Default ziwipeak venison & fish

I wondered the same thing. I bought the Venison flavor. It was a very strong smell yesterday. I chalked it up to Jaxx was eating the ZP Lamb formula for the past 8 weeks and I wondered if I just wasn't used to the Venison
Perhaps they did change something though..



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Old 01-23-2013, 11:13 AM
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Quote:
Originally Posted by heartagram View Post
yep arrived yesterday, opened this morning.
I don't know if I can get a refund for food, i don't know? I'm not having a good month with shopping! so many returns w/ dysfunctional items
It's just so expensive for it to go to waste if there is indeed something wrong with it, I have contacted them about it though. I only bought it because my raw supplier is being unreliable

I'm not aware of any ingrediant changes but certaintly isn't the quality that I remember at all, very strong fish oil smell that lingers outside the bag and it is very tough.
Date on it is april 2013 which isn't very long, but I know ziwipeak doesn't have a long shelf life, but idk about unopened bags?
You make sure to tell them you are a valuable customer & plan to continue being a customer. There must be something wrong with this bag of food if your pup won't eat when he usually does eat it. They know. You can ask them to exchange it for a different bag of food.

I wonder if ZP is changing something with the food? I hope not. If they are, I'd hate to think how many chis on this forum would get sick.
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  #6  
Old 01-23-2013, 11:16 AM
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I have mine on the lamb and it has a very strong smell, but it is the first bag that I have ever ordered, so I don't know the difference. Ike won't eat anything with a strong order of fish.
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  #7  
Old 01-23-2013, 12:03 PM
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It is odd because my boy is not fussy, I tried hand feeding it and he just spat it out.
Like I say no previous problems with this flavor, he loved it.

Quote:
Originally Posted by intent2smile View Post
I wondered the same thing. I bought the Venison flavor. It was a very strong smell yesterday. I chalked it up to Jaxx was eating the ZP Lamb formula for the past 8 weeks and I wondered if I just wasn't used to the Venison
Perhaps they did change something though..



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From my experiance, lamb was the smellier one! and it has a slight greasiness to it. I personally hate the smell of lamb anyway but it wasn't overpowering like this fish is, it honestly smells like very strong fish oil makes me incred nauseous.
The past bags, venison and venison and fish have not had much odour to it and are crumby, my current one seems very tough/chewy.

Bleh I hope they haven't changed the recipe, but I've noticed the price has gone up here and as I have no local shops to me that stock it I have to pay for shipping as well, it is becoming very very expensive.
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Old 01-23-2013, 03:14 PM
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We get ours from Amazon with free shipping. We have Amazon Prime so we get free 2 day shipping. I think I paid $32 for the bag I received last week. We were buying from Wag.com or Chewy.com but the shipping was killing me. Someone here suggested trying Amazon and it has saved $5-8 a shipment.
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