Thank you all for the help! The graphic is actually a scrapbook page from Print Shop 23.1 that I exported as a .jpg. So it's really the size of a scrapbook page. I resized it in MS Picture Manager so it wouldn't be too big, clearly it wasn't, so the second time I made it a little bigger and reuploaded it. When that didn't change anything, I uploaded it in its full, original size--no luck there either.
Jan, I'd be happy to send it to you and sent you a message from the Member's List saying so but I didn't see a way to upload to graphic in the message I sent to you...
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