Hi there, I was wondering if anyone else has this issue. My 11week puppy has a bald spot on each side of her head, just below her ears. She scratches at them a lot, which makes me think she has dry skin or something. Also, I think the scratching is making her bald more. I don't think it's mites because my mom's dog has the same bald problem. Is there anything I can do about it? Lotion her head, maybe?