I guess I have just been very lucky. Jasmine took to using the pee pads right away, and hardly ever has an accident any more. She will go outside also, but at night I just let her use the pee pads. Just be patient and persistent. Praise them a lot when they go where they are supposed to, and when they have an accident just clean it up and don't make a big deal out of it. One of the joys of puppyhood!! LOL.