So my dad has a 'trade' relationship with a guy who owns an italian restaurant/pizza joint. He has traded vet services/grooming etc for YEARS (20+ years) with this guy, well I just found out my SIL has been using the trade quite a bit lately for food(like 3-4x a week) as they've been struggling financially (my brother has 2 jobs, she REFUSES to work), and the owner of the restaurant wanted to settle thing up with my dad to see where the account stood, so put a hold on trading things....so she got peeved when they told her, no more trading until they get it settled, so she threw her hands up in the air, was really rude, and told them "well my father in law says you guys owe him lots of money so it's okay". OMG seriously? My dad had NO idea they were using it this much, they used to call before they used it. The owner of the restaurant, called and is coming over to settle (See how much they've traded compared to where we are at with what they owe my dad) this afternoon, and isn't sure he wants to continue trading since she was so rude. GRRRRRR!!!!!!!! Just frustrates the crap out of me, they are AWESOME clients, they even bought one of my Westie pups several years ago, hoping to 'smooth' things out this afternoon, wish me luck. I will be so peeved if they decide no more trading. Any ideas on how to smooth things over with him?